State Farm® Insurance Agent Ashley Havens

"The well pump at our property was damaged by lightening. Mae was truly a pleasure to work with. Rather than just giving us a link for our claim and sending us on our way to muddle through, she create our claim file for us and uploaded all our files for us. She gave us thorough instructions for everything we would need to submit and what to expect later. Excellent customer service! Our claim was handled very quickly because of her. Thank you Mae!

For some reason, some of our files wouldn't upload properly to our claim. Brianne stepped in and saved the day! She is a technical wizard converting file types and upload methods to ensure our claim was updated with all our information. She stuck with it and went the extra mile (or 10) for us. We couldn't have done it without her! Thank you Brianne! You're wonderful!"

"I just made a phone call Brianne. She has been so awesome Ashley as well. They are the best they got this for sure and I got my best interest in a hand thank you girls. I appreciate you."

"Working with this team has been amazing! They love their customers and really fight for their customers!"

"Brianne is the best insurance rep I’ve ever dealt with! She knows her stuff when it comes to insurance! Thank you Brianne"

"Brianne has been absolutely wonderful in helping me with filling out all I have to do to list my personal belongings that were lost in my fire and cataloging the receipts for the replacement items."

"Always welcoming and helpful any time i have a question or concern or just need to pay my bill."

"I'd like to give a big shout out to Bianne! We recently had our roof replaced. Brianne saw our proposal and noticed that we qualified for a discount on our insurance due to the type of shingles that were installed.
I had no idea about the discount. This actions shows me that Brianne truly cares about providing superior service for customers."

"I just want to start by saying that I could not be more grateful for the insurance company I have. Filing my very first claim was honestly terrifying — I had no idea what I was doing or what anything meant. From the very first steps in Cole’s office, though, I immediately felt at ease.

Cole helped me through the entire process, including coordinating with the body shop and Enterprise. There were definitely some issues along the way with both places, but every single time something came up, Cole was immediately on it. He always figured out the problem, fixed it, and made sure I understood what was happening.

I called him many times just to ask questions, and he was always incredibly patient and kind. Not only did he answer my questions, but he explained everything in a way that actually made sense to me, which meant so much as someone going through this for the first time.

Even with multiple issues between the body shop, Enterprise, and insurance, Cole consistently handled everything quickly and kept me informed. I’m beyond grateful for the support I received and so thankful to have an insurance company that truly cares about their customers. I couldn’t have asked for a better experience."

"Ashley Healy at State Farm in Mountain Home was amazing. I was very stressed living in a hotel a thousand miles from home while I purchased our new house. Ashley was very patient and kind answering all of my questions for home owners insurance on the new house. In addition, she was very thorough during the process of transitioning our other State Farm policies from Michigan to Arkansas. Just like our Michigan State Farm rep Ashley is professional and yet easy to talk to. She does push but will make sure you have all the information you need to make an informed decision on your policies. I highly recommend her!

We have been State Farm customers for years!"

"After watching my previous insurance company raise my rates with every renewal and considering there are zero tickets/ zero accidents in our household I decided it was time to make a change. Which ultimately led me to Ashley Haven’s State Farm and more specifically, Hannah.

I was upfront about why I was calling and Hannah was just as upfront in return. She answered every question clearly and didn’t dodge anything. She also went beyond just giving answers and shared extra insight that was actually useful. Not sales but just helpful.

What I appreciated most? No constant calls or texts after the quote. I took my time deciding and she respected that while still staying professional and available. When I was ready to switch the whole process was smooth and painless.

Easy transition, personable service and zero headaches. Highly recommend Hannah and Ashley Haven’s State Farm. Especially if you’re tired of being punished for driving responsibly."

"Great group to work with. Researched questions I had if they didn't know and got back to me in a timely manner. Also, they are extremely cheap compared to other quotes."

"My family and I have coverage here! Great, speedy and friendly staff."

"Ashley was a pleasure to do business with. She was thorough, prompt and able to get me a good value on my insurance needs.
I Highly recommend this agent!"

"Thanks Kohl! Knowledgable, dependable, with quick response time and very friendly. Great office atmosphere"

"Very professional. We highly recommend them for your insurance needs."

"My renewal policy was about to start! It was increasing, so I had a neighbor suggestedState Farm! So I called and they are going to save me about $113.00 for 6 months! That is awesome! I spoke with Brian in Flippin. He was very personable & helped me out tremendously! Especially when costs are increasing! Thankyou ❤️"

"Great service, saved me a lot of money!!!!"

"Hannah is a wonderful insurance agent! She made the process super simple and quick, and I know if I have an issue with my house, she’ll be ready to help. Prices were very competitive with other companies too"

"After 5 years of being on auto pay my bill all the sudden went up $100 and when calling in to discuss it the owner herself called me back to let me know it wasn’t the agency it was my fault and then proceeded to tell me my rate was my rate. Very rude and extremely poor customer service."

"I needed life insurance for me and my daughter and Hannah hooked me up with very affordable prices! She was very informative and very professional. I'd definitely refer her to anyone! Thank you so much."

"I don't know how they expect a 17 year old to pay 350 dollars just because they messed up the plan and didn't charge me for four months. It's on them not on me."

"Molly was a very informative person and tended to my question. Thanks 😊 Molly Good job"

"A big shout out to Bryan. He called me to ask some questions and update some info, and am I glad he did! After answering just a few questions he was able to save me around 30 dollars on my auto insurance. Super friendly guy, talked to me like a person not just a customer. If you have any questions about your insurance, call Bryan, I guarantee he can help get it figured out."

"I LOVE 💘 THE PEOPLE AT BOTH PLACES MOUNTAIN HOME AND FLIPPIN. HI MA IT IS DOUG 🌼🌷❤"

"Way better than McCoy's office in town."